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Re: Session variables

Posted: Wed Aug 07, 2019 4:55 pm
by stevec
Had 2 more problems today where android session variables were wiped out.

Re: Session variables

Posted: Thu Aug 08, 2019 7:30 am
by stevec
AGain this morning 2 more android devices lost session variables.

Re: Session variables

Posted: Thu Aug 08, 2019 6:07 pm
by jasonzhou
Thanks for letting us know this. We will have a code review as soon as possible see if there's any possibility may cause this issue. We will also keep testing our program see if we can reproduce it. As long as we can reproduce this issue, it would be easy to fix it.

Re: Session variables

Posted: Sun Aug 11, 2019 7:26 pm
by jasonzhou
The SharedStates variables are stored in device's internal storage that is private for app, only the following situations can clear it
1. Explicitly clear it from server
2. The device's internal storage is full, in this case, OS may clear it. (It rarely happen)
3. User deleted server profile or used a new one
4. User uninstalled the app
5. User cleared app data in device settings

Re: Session variables

Posted: Mon Aug 12, 2019 7:59 am
by stevec
Happened 2 more times this weekend.

How would server clear them all at once (not individually)?

How does user clear them in settings (android)?

Re: Session variables

Posted: Thu Aug 15, 2019 6:22 pm
by jasonzhou
Server can't clear them all.

In Android settings, under each app, there is a "Clear Data" button, which will clear saved data.