Signature not received by server in Windows 10

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jabain
Posts: 25
Joined: Sat Jan 25, 2014 1:36 am

Signature not received by server in Windows 10

Post by jabain » Sun Sep 01, 2019 1:33 am

Hi All,

I have an app which has both IOS users and Windows 10 Users.

The app allows users to put a signature on the screen, and to initial in a few places.

On IOS it works fine, but in Windows 10, when the users clicks submit, the signature goes blank, and then submits a blank image back to the server.

Is anyone else experiencing this? is there any way to overcome?

jasonzhou
Posts: 119
Joined: Wed Jan 11, 2017 3:26 pm

Re: Signature not received by server in Windows 10

Post by jasonzhou » Mon Sep 02, 2019 9:32 am

There is a similar demo at LongRange Demo - User Case Example - Signatures. I've just tested it on Windows 10 and it works ok.
Please have a look see if it helps.

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