[RPG]Annotation clear/Cancel/Undo menu interrupt user operation

[MegumiSawada]

Hi,

If you tap on the screen during writing signature on their android device, "cancel""Clear" and "Undo" menu are shown and you will not able to keep writing your signature.
These menus will disappear if you tap once, but these menu will be shown again if you tap once more.

The customer use this signature functionality in their production environment and encounter this issue very often. They ask their customer to sign on the device, and their customer found it very difficult to use this functionality because of the issue above, especially elder people.

Could we avoid this issue homehow?
For example. setting some properties related to annotation of Image element....?
Or, is it possible to show "Cancel""Clear""Open" buttons anytime and avoid interrupting the endusers operation(to sign on the device)?

I appreciate your kind advice.

Best Regards,
Megumi Sawada

[tsupartono]

Hi Megumi,
I can see what you mean.
We are going to do an adjustment to the way the gesture (to open the popup menu) is identified, and we'll let the customer try. If they feel that the popup menu is still too disruptive, we will add a property that would let them turn off the menu entirely.
Can you please log this issue with LANSA Support?